The survey of the factors influencing to workload of pharmacists in a community pharmacy

Abstract

Background: One of the major sectors of health care is the drug supply sector. An international study found that wages of workers in the health sector were lower than their workload and that there was a increase in the shift to other sectors due to the workload.Properly setting the workload standards for health sector workers, including pharmacist works in a public service pharmacies is important for the quality of pharmaceutical care. Purpose: The purpose is to determine whether the workload of pharmacist in public service pharmacy is affected by the pharmacist's education degree, experience and pharmacy rating. Materials and Methods: The research involved 134 pharmacists working in community pharmacies in 9 District of Ulaanbaatar. The workload of the pharmacist was studied by ANOVA analysis method. Results: There are total number of 134 pharmacist has participated in the research. The educational level of pharmacist are 9%(12) associates with diploma, 76.9%(103) with bachelor’s degree, 12.7%(17) with master’s degree and 1.5%(2) are with doctoral degree. There are work experience of the participants are 24.6% (33) 1-2 years of experience, 40.3%(54) 3-5 years of experience, 17.2%(23) 6-10 years of experience and rest of 17.9%(24) has experience of 10 plus years. There are 26.1%(35) pharmacists working in 1st degree pharmacy, 73.9%(99) pharmacists working in 2nd degree pharmacy. Conclusions: The results of the survey show that the workload of pharmacist is not affected by the pharmacist degree of education, experience and pharmacy degree.